Terms & Conditions

1. Acceptance of Terms

These Terms & Conditions (“Terms”) govern your use of the website rejuvememedspa.com and your purchase/receipt of services, consultations, memberships, packages, and products from RejuveMe Med Spa (“RejuveMe,” “we,” “our,” or “us”). By booking, purchasing, visiting our facility, or using the website, you agree to these Terms.

2. Medical & Results Disclaimer

• RejuveMe Med Spa provides elective aesthetic and wellness services. We do not diagnose, treat, or cure medical conditions unless explicitly stated by a licensed medical professional pursuant to applicable law.
• All treatments require client candidacy and informed consent. Results vary by individual and are not guaranteed.
• Information on the website is for general educational purposes and is not medical advice. Always consult your physician regarding any medical concerns.

3. Appointments, Late Arrivals, Cancellations

• Booking: We may require a card on file or a booking deposit to secure appointments.
• Arrival: Please arrive 10 minutes early to complete forms and prepare.
• Late Arrivals: Arrivals 10+ minutes late may be shortened or rescheduled to avoid impacting the next client; applicable fees may apply.
• Cancellations/No-Shows: Unless otherwise stated at booking, 24 hours’ notice is required to cancel or reschedule. Late cancellations and no-shows may incur a fee up to the full service price or forfeit of deposit/session.
• Consent & Photos: You must complete health intake and consent forms prior to treatment. With permission, we may document treatment progress with photos for your chart; separate consent is obtained for any marketing usage.

4. Payments, Refunds & Gratuities

• We accept major cards and other posted forms of payment; balances are due at the time of service.
• All service sales are final. Due to the nature of aesthetic services, refunds are not issued on services rendered. If a package or membership includes multiple sessions, unused sessions may be handled per the package terms.
• Retail products may be returnable/exchangeable only if unopened and within the posted window (if any).
• Gratuities are appreciated but optional and are not included in posted prices unless clearly stated.

5. Packages, Memberships & Gift Cards

• Packages and memberships are non-transferable, may have expiration dates, and are governed by the specific plan details provided at purchase.
• Recurring memberships authorize us to charge your card on file according to the plan schedule until canceled per the membership terms.
• Gift cards are redeemable for services/products only and are not redeemable for cash except as required by law.

6. Promotions, Pricing & Errors

• Promotions are subject to change without notice and may not be combined unless stated.
• We reserve the right to correct pricing or typographical errors and to refuse or cancel orders placed at an incorrect price.
• Posted pricing may exclude taxes, fees, or gratuities unless otherwise noted.

7. Eligibility, Minors & Contraindications

• Services are available only to eligible candidates as determined by our providers.
• Clients must disclose medical history, medications, and relevant health information to ensure safety.
• Minors require a parent/guardian present and written consent; certain services are not available to minors.

8. Client Conduct & Right to Refuse Service

We maintain a safe, respectful environment. We may refuse service to anyone engaging in abusive, unsafe, or inappropriate behavior or who does not follow pre/post-care guidance.

9. SMS/Text Messaging Program TCPA

• By opting in on our website, forms, or at checkout, you consent to receive marketing and transactional texts from RejuveMe Med Spa at the mobile number provided. Consent is not a condition of purchase.
• Message frequency varies. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages.
• To opt out, reply STOP. For help, reply HELP or contact us at (408) 649-1626 or [email protected].
• We will process your opt-out request promptly. See our Privacy Policy for details.

10. Intellectual Property

Website content, logos, graphics, photos, videos, and text are owned by or licensed to RejuveMe and are protected by applicable laws. You may not reproduce, distribute, or create derivative works without prior written permission.

11. Third-Party Links & Tools

Our website may reference third-party sites or tools. We are not responsible for their content, accuracy, or policies. Use of third-party services is at your own risk and governed by those providers’ terms.

12. Limitation of Liability

To the fullest extent permitted by law, RejuveMe and its staff shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, arising from your use of our website or services. Our total liability for any claim shall not exceed the amount you paid for the applicable service or product giving rise to the claim.

13. Indemnification

You agree to defend, indemnify, and hold harmless RejuveMe Med Spa and its personnel from any claims, liabilities, damages, losses, and expenses (including reasonable attorneys’ fees) arising from your breach of these Terms or misuse of our services.

14. Governing Law & Dispute Resolution

These Terms are governed by the laws of the State of California, without regard to conflict-of-law rules. Any dispute shall be resolved in the state or federal courts located in Santa Clara County, California, unless the parties agree to binding arbitration. You consent to personal jurisdiction in such courts.

15. Changes to These Terms

We may update these Terms from time to time. Changes are effective when posted on this page with the “Effective” date updated above. Your continued use constitutes acceptance.

16. Contact

Questions about these Terms?

• Website: rejuvememedspa.com
• Phone: (408) 649-1626
• Email: [email protected]