Privacy Policy | RejuveMe Med Spa

Privacy Policy

RejuveMe Med Spa — rejuvememedspa.com

(408) 649-1626 · [email protected]

Last updated: November 10, 2025

This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website, book services, or interact with us via email, phone, and SMS. By using our services, you consent to this Policy.

1) Information We Collect

We collect information you provide directly to us and information collected automatically:

A. Information You Provide

  • Contact details (name, email, phone number), service interests, appointment data.
  • Billing details required to process payments (handled by secure payment processors).
  • Messages you send us via forms, email, phone, or SMS.

B. Information Collected Automatically

  • Device and usage data (IP address, browser type, pages visited, timestamps).
  • Cookies and similar technologies (see Cookies & Tracking).

2) How We Use Information

  • Provide, schedule, and manage services and appointments.
  • Respond to inquiries, send confirmations, reminders, and relevant updates.
  • Send marketing communications if you’ve opted in (you can unsubscribe at any time).
  • Improve site performance, user experience, and service quality.
  • Comply with legal obligations, resolve disputes, and enforce agreements.

3) SMS Text Messaging Policy (A2P 10DLC)

We offer optional messaging programs (e.g., “RejuveMe Med Spa Alerts”) for appointment confirmations, reminders, and limited promotional updates.

Opt-In Consent

  • You may opt in by submitting forms on our website, booking/scheduling with a consent checkbox, texting a provided keyword, or otherwise providing your number and consent.
  • By opting in, you authorize us to send you SMS messages using an automated system.

Message Frequency & Fees

  • Message frequency varies (e.g., reminders and service-related notices). We avoid excessive messaging.
  • Message & data rates may apply.

How to Opt Out / Get Help

  • Text STOP, END, CANCEL, UNSUBSCRIBE, or QUIT to opt out at any time. You will receive a final confirmation message.
  • Text HELP for help, or contact us at [email protected] or (408) 649-1626.

Eligibility & Carrier Liability

  • You must be the account holder or have permission from the account holder to opt in.
  • Carriers are not liable for delayed or undelivered messages.

Your opt-in and preferences apply only to the specific program(s) you join. We do not require you to consent to marketing as a condition of purchasing services.

4) How We Share Information

We do not sell personal information. We may share information with:

  • Service providers/processors (e.g., scheduling, CRM, email/SMS platforms, analytics, payment processors) under contracts that limit their use to our instructions.
  • Legal/Compliance when required by law, to protect rights and safety, or in connection with a business transfer.

CPRA/CCPA: We do not “sell” or “share” personal information for cross-context behavioral advertising. If our practices change, we will update this Policy and provide required notices and controls.

5) Cookies & Tracking

We use cookies and similar technologies to operate the site, remember preferences, and analyze traffic. You can control cookies in your browser settings; disabling some cookies may affect site functionality.

6) Data Security & Retention

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no method of transmission or storage is 100% secure. We retain information only as long as necessary for the purposes described or as required by law.

7) Your Privacy Rights

Depending on your location, you may have rights to access, correct, delete, or limit the use of your personal information, and to opt out of certain processing.

  • California residents: You may request disclosure, correction, deletion, and information about our data practices. To exercise rights, contact us at [email protected] or call (408) 649-1626.
  • For marketing emails and texts, use the unsubscribe link or reply with the appropriate keyword (STOP for SMS).

8) Children’s Privacy

Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided personal information, please contact us so we can delete it.

9) Changes to This Policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top will reflect the most recent version. Material changes will be posted on this page.

10) Contact Us

If you have questions about this Policy or our data practices, contact us:

For Terms & Conditions, please visit: rejuvememedspa.com/terms-and-conditions

© 2025 RejuveMe Med Spa. All rights reserved.